This project was for my GRA-470 User Interface course at SNHU. I had to evaluate another designer’s wireframe for the Future Funds company (both fictitious). After reading user feedback, it was clear that the wireframe needed revision. I focused on clarity, usability, and accessibility. User needs, layout problems, and project requirements informed my revised design.
Various materials were given at the start of the project. I received a client brief, a set of personas, and an initial wireframe created by a designer. The junior designer’s wireframe included all features from the client brief. including appointment scheduling, testimonials, service offerings, and a financial calculator. However, user feedback indicated issues.
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Three users were given the wireframe to test. Overall, they found it confusing. The hierarchy wasn’t clear, making it hard to know where to start. Important information about the company wasn’t clear or was buried in other content. Calls to action were presented before the user felt ready to act. Poor spacing and dense content led to confusion. Navigation and  other interactive elements lacked clarity and labeling. Users felt unsure where to go next or what to click for more information.Â
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To address these problems, I restructured the page. I reordered sections so users first learned who the company was and what it offered before being asked to take action. I simplified the layout by adding spacing, grouping related content, and reducing visual clutter. Buttons were given clear labels, and interactive elements were made more distinct. I also revised the form flow by reducing unnecessary fields and moving it to a more appropriate point in the user journey.
Accessibility considerations were part of these changes, including clearer labels, improved spacing, and more consistent hierarchy.
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Through this project, I learned how important it is to treat wireframes as starting points rather than final solutions. User feedback revealed issues that were not obvious at first glance and showed how quickly a design can become overwhelming without a clear hierarchy and intent. The project reinforced the value of user-centered thinking, accessibility, and questioning design decisions based on real user behavior rather than assumptions.
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